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If you forget your password

Ask for a link by email, choose a new password, then enter your code as usual.

  1. On the sign-in page, choose Forgot password?
  2. Type the email address your school invited, and send it.
  3. Open the link in the email. It works once, and only for a while.
  4. Choose a new password — at least 8 characters — and you're back in.

The link can be opened on any device, so asking from a classroom computer and opening it on your phone is fine.

Mastery Board never says whether an address has an account, on this page or the sign-in page. If no email arrives, check the address is the one your school invited, and look in spam.

You'll still be asked for the code from your authenticator app. A password link doesn't replace it. If you've lost the phone as well, ask an administrator at your school to reset your two-step sign-in.

If you know your current password and simply want a different one, open Your profile instead. It asks for the current one first.

All HelpSomething here wrong? info@masteryboard.com